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Emergency Care2025-09-05T13:04:39+00:00

Emergency Care

Orthodontic Emergencies

Occasionally, some patients will experience an injury to the mouth during treatment. Dental emergencies while wearing braces or other orthodontic appliances generally fall into two categories.

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Emergencies Related to Orthodontic Appliances

Sometimes, appliances might be broken or bent during your orthodontic care. If there are any disturbances, such as loose bands, loose brackets, broken or poking wires, please call our office for an appointment during patient hours. For your convenience and the convenience of scheduled patients, it is not possible to handle emergencies on a walk in basis. In the meantime, here are some helpful hints to remedy some of the problems you may encounter until our office can see you.

  • If a tie wire is irritating your mouth, cover it with bees wax or tuck it under the arch wire with a blunt object like a pencil eraser or Q-tip.

  • A loose band or bracket can generally be left in place until seen in our office. Call Race Orthodontics, during patient hours, when you notice a loose band or bracket. We will schedule you to reattach the loose appliance, if indicated.
  • A broken or poking archwire can often be bent in with a pencil eraser or cut with nail clippers. Call our office, during patient hours, if you do not feel the problem has been resolved properly.

  • Watch the video below that explains how to handle an orthodontic emergency.

Direct Injuries to the Mouth and Teeth

Following a direct injury to your mouth or teeth, whether undergoing orthodontic care or not, immediately ice the injured area and you should contact your regular dentist as soon as possible. Usually an x-ray of the involved tooth or teeth is needed to determine the extent of injury. If a tooth has been displaced, knocked out, or fractured, it is best to contact your family dentist first, since we may not have the necessary materials or anesthesia required to treat these injuries. If the appliances are dislodged or displaced, we will need to replace or adjust the appliances as soon as possible, after you have seen your general dentist, depending upon the comfort level of the patient.

Orthodontist adjusting braces on patient at Race Orthodontics.
Reception desk with staff assisting patients at Race Orthodontics.

After Office Hours

If an orthodontic emergency arises where the patient is in pain after hours, please contact our office. Information is available regarding who to contact for further assistance.

What Our Patients Say

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Murphy Jackson
19 days ago
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My daughter couldn't wait to get braces .She is very excited that we picked Race
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Kristen Vento
28 days ago
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Great staff!
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Connor Kopp
28 days ago
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Very good service and the orthodontists are nice
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Griffin Kopp
28 days ago
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Efficient and professional
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Kayla Rickard
34 days ago
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Kind, prompt, fun environment
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Ashley Reynolds
35 days ago
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Everyone here is amazing, so nice, so professional. Both of my kids are getting ortho work done and now I am too! Wouldn't recommend any other place for treatment. Thank you so much for taking care of us!
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Randy Wilson
35 days ago
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Absolutely the best orthodontist team around! We have 3 children here and have never had a bad experience. Keep up the great work team Race!
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Stan Tanner
36 days ago
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Dr. Race and his team are fantastic. Both of my kids have completed their braces through him and had great results. We did a lot of research before choosing an orthodontist and ultimately chose Dr. Race even though we live in Oconomowoc and it’s a 35 minute drive. It has definitely been worth it, and I would highly recommend him and his team.
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Renee Adams
36 days ago
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Race orthodontics is awesome! It has been a great experience for all of our children. My child used to be shy to smile, but ever since she has been going to Race Orthodontics she has gained more confidence. Thank for giving her that confidence to smile! She is hoping to smile at her first Badger game!
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Jennifer Faber
41 days ago
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Best place ever! My kids love seeing Dr. Race. They are so great with the kids. It is such a welcoming environment!

We welcome patients of all ages

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